ⓘ Editorial Platform — Educational guides and appliance maintenance advice. Read full notice
+44 277 268 309 Church Lane 83, Edinburgh Mon - Fri 09:00 - 18:00
UK GDPR & Data Privacy

Privacy Policy

Last updated: September 2026 | Designservicerepair, Church Lane 83, Edinburgh

1. Overview & Data Controller

Designservicerepair ("we", "our", or "us") is dedicated to safeguarding the personal data of visitors to our website (designservicerepair.info). We operate in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Designservicerepair, Church Lane 83, Edinburgh, United Kingdom. Email: [email protected].

2. Information We Collect

A. Technical Information Automatically Logged

When you access our publication, standard server logs record your IP address, browser user-agent, operating system, pages requested, referring URL, and timestamp. This data is used solely for server security, DDoS mitigation, and site performance optimization.

B. Information You Provide Directly

When you submit an editorial inquiry or message through our contact form, we collect your name, email address, message subject, and message content to respond to your query.

3. Lawful Basis for Processing

We process your personal information under the following lawful bases defined by Article 6 of the UK GDPR:

  • Consent: When you voluntarily submit a message or accept cookie preferences.
  • Legitimate Interests: To maintain website security, prevent spam, and improve our editorial content quality.
  • Legal Obligation: To comply with applicable UK statutory requirements.

4. Data Retention & Sharing

We do not sell, rent, or trade your personal information to advertisers or marketing third parties. Technical logs are retained for a maximum of 90 days. Contact inquiries are retained for up to 12 months solely for correspondence reference, after which they are securely deleted.

5. Your UK GDPR Rights

Under UK data protection laws, you have the following enforceable rights:

  • The right to access copies of your personal data held by us.
  • The right to request rectification of inaccurate data.
  • The right to request erasure ("right to be forgotten") of your data.
  • The right to restrict or object to processing of your data.
  • The right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

6. Privacy Inquiries

To exercise any of your data rights or make a privacy query, contact our team at: [email protected].

ⓘ Safety Notice: This website provides informational guides and maintenance tips for household appliances. We do not provide direct commercial repair services or sell spare parts. Always disconnect power and water supplies before inspecting appliances. For hazardous work (gas appliances, internal wiring, or refrigerant circuits), always consult a certified Gas Safe or qualified trade professional.